Case Studies
Solution To Provide H&S Audit Service
The Challenge Our client’s customer had requested that they increase their Health and Safety governance audits. Our client’s H&S Team were short on resource and its existing team members were
Solution to Support Design Review Skillset Gap and BAU
The Challenge A major Mobile Network Operator (MNO) approached CSS to plug a gap in expertise and resources. CSS was engaged to conduct technical reviews of General Arrangements and Detailed
Bespoke Solution to Provide Quality Build Audits
The Challenge A Mobile Network Operator (MNO) had a requirement to measure the build quality of upgrades and new sites, needing an independent audit company to deliver an end-to-end acceptance
Bespoke Solution to Support Backlog of Planned Maintenance
The Challenge Our client is one of the UK’s leading facilities maintenance companies responsible for maintenance of circa 1,500 PPMs per month. They required support to deliver their PPM programme
Tailored Asset Data Gap Solution
The Challenge Our client who is a leading operator of wireless telecommunications infrastructures had inherited a portfolio of circa 200 sites, all of which had no asset information resulting in
Post Visit Internal Quality Check
Optimised Customer Experience Whilst our previous proactive activities focus on ensuring our Field Force maintain the exacting standards we expect, our Post Visit Internal Quality Check focuses on the completeness,
On-site Quality Governance
Optimised Customer Experience One of our proactive governance processes deployed by CSS is our Onsite Quality Governance checks, this service provides added value to our clients delivering improved value for
Landlord Governance
Enhancing Operational Excellence Our proactive engagement with landlords has proven highly effective in fostering open communication and identifying potential issues early, avoiding downstream problems. Quality, integrity and performance are ingrained